EVANESSENCE is committed to protect your privacy and ensure that your Personal Information and other information that could reasonably identify you (collectively “Personal Information”) is protected.

This Privacy Policy describes how www.evanessence.com.sg (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our third-party business partners and our affiliates responsible for website and marketing

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our third-party business partners, our affiliates responsible for website and marketing.


We collect your name and contact information, as well as any other information that you choose to provide to us, when you contact us for support, provide feedback or comments, participate in a survey, or subscription, or make a request or other inquiry.


This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. Please take a look at “last updated. Following the update, it means that you accept the revised Privacy Policy. We reserved the right to cancel or revise subscriptions, prices, documentation at any time without notice.  


If you have any questions or comments about this Privacy Policy, or if you would like us to update information which we have about you or your preferences, please contact us. We will address your correspondence in a timely manner.